Shipping Policy

Shipping Policy

Thank you for visiting and shopping at DetDim.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic and International Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days (2-3). Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
DHL eCommerce 7-14 business days13.50 EUR
DPD (only Europe )4-6 business days19.80 EUR
DHL Express3-5 business days22.45 EUR

*Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

DetDim.com don’t ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

DetDim.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

DetDim.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy

We currently do not ship outside the U.S.

Freshen – Dress Room, shipping to this countries
Australia, Austria, Belgium, Canada, Cyprus, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Israel, Japan, New Zealand, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, United States

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.