DetDim.com RETURN POLICY
Last updated – february 22 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, an exchange.
Please see below for more information on our return policy.
This return policy was created using Termly.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item please email customer service.
Detelina Dimitrova
After place the item securely in its original packaging and include your proof of purchase.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
• A 5% restocking fee will be charged for all returns.QUESTIONS
If you have any questions concerning our return policy, please contact us at: